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Shipping & returns

Shipping

  • We ship within the United States only. International shipping isn't available yet.
  • Orders ship the same or next business day. Standard delivery usually takes about 7 business days.
  • Shipping cost and tax are calculated at checkout.
  • You'll get an email with tracking when your order ships. If it hasn't arrived after two weeks, email gearup4thehunt@gmail.com.

Returns

  • You have 30 days after receiving your item to request a return.
  • Items must be unworn and unused, with tags, in the original packaging, with proof of purchase.
  • Email gearup4thehunt@gmail.com to start a return. We'll reply with where to send it. Items sent back without a return request won't be accepted.
  • Return shipping is paid by the customer.
  • Sale items and gift cards can't be returned.

Refunds

Once we've received and inspected your return, we'll let you know whether it's approved. Approved refunds go back to your original payment method within 10 business days. Your bank may take a little longer to post it.

Exchanges

The fastest way to get a different size or colour is to return the item you have and, once the return is accepted, place a new order.

Damaged or wrong items

Please check your order when it arrives. If anything is damaged, defective or wrong, email gearup4thehunt@gmail.com right away with your order number and a photo, and we'll make it right.

More questions? See the FAQ.